Reference

What You Agree To When You Use i77

These terms set out the rules that apply to your i77 account — how you open it, how you fund it through Touch 'n Go eWallet, Boost, or GrabPay, and what we both commit to.

Account eligibility rulesWallet and payment conductWithdrawal conditionsAccount suspension termsGoverning jurisdiction

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ACCOUNT INTEGRITY

How We Uphold These Terms on Our Side

We hold ourselves to the same standards we ask of you. Account security, data handling, and fair enforcement of these rules are not afterthoughts — they are part of how we keep the platform reliable. Here is what we commit to on our end.

Data Handling

Account data you provide — name, contact details, wallet identifiers for Touch 'n Go eWallet or Boost — is used only for account operation and is not sold to third parties.

Account Security

Your account is protected with session-level verification. If we detect an unusual login pattern, we may prompt a re-verification step before allowing access to your wallet.

Fair Enforcement

Suspensions and closures follow a documented internal review. We do not close accounts arbitrarily — any action taken against your account comes with a written reason sent to your registered contact.

Update Notifications

When these terms change, the revision date at the top of this page updates. For material changes, we send a notice to your registered account email before the new terms take effect.

How These Terms Apply to Your Account

i77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm that you have read and accepted these terms in full. They govern every action tied to your account — logging in, making deposits, requesting withdrawals, and using any feature inside the lobby. We reserve the right to update

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these terms; when we do, we will post the revised version at this address and the updated copy takes effect immediately on publication. Continued use of your account after an update means you accept the revised terms. If you fund your account via Touch 'n Go
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eWallet, Boost, or GrabPay, the same terms apply regardless of which payment channel you choose — there is no separate agreement per payment method. Your account is personal and non-transferable; sharing credentials or operating an account on behalf of another person is a breach. We may
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suspend or close accounts that show unusual funding patterns, duplicate registrations, or activity that conflicts with applicable local law. Players in Kuantan and elsewhere in Malaysia access the platform on the same account terms. Any dispute arising under these terms will be handled through the contact
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channels listed on this page, and we aim to acknowledge formal complaints within two business days.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a formal concern about your account, our support team handles policy queries through the channels below. We keep response times as short as we can — account-related queries typically move faster when you include your registered account email and the specific clause you are asking about.

Live Chat Open the chat window inside your account dashboard to raise a terms query. Our team handles policy questions alongside general account help.

Email Support Send a written terms complaint or account dispute to our support address. Include your account ID and the section of these terms that applies.

Help Centre The Help Centre covers common terms questions — account eligibility, withdrawal conditions, and what triggers a suspension — before you need to contact us directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, payment conduct, and what happens when something goes wrong.

No. Whether you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, the same account terms apply. No payment channel gets a separate or lighter set of rules.

The updated terms take effect on publication. We send a notice to your registered email for material changes. Continuing to use your account after that point means you accept the revision.

No. Your account is strictly personal and non-transferable. Allowing another person to operate it — including funding it through their own GrabPay or DuitNow wallet — is a breach of these terms.

We may act on duplicate registrations, unusual funding patterns, or activity that conflicts with local law. Any closure comes with a written reason sent to your registered contact details.

Submit your dispute via email with your account ID and the specific clause in question. We aim to acknowledge formal complaints within two business days and follow a documented review process.

Access depends on local law and is available where local law permits. We do not determine eligibility on your behalf — it is your responsibility to confirm that access is lawful in your region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use i77

How We Uphold These Terms on Our Side

Data Handling

Account Security

Fair Enforcement

Update Notifications

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply differently depending on which payment method I use?

02 What happens to my account if i77 updates these terms?

03 Can I transfer my account or let someone else use it?

04 On what grounds can i77 suspend or close my account?

05 How do I formally dispute an account decision under these terms?

06 Is access to i77 available everywhere in Malaysia?

Terms & Conditions

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